Help & contact

Precinct Signatures is provided and supported by QLine IT. If something isn't right, get in touch and we'll sort it.

Contact QLine IT

Phone: 0113 8000192
Email: support@qlineit.com
Post: PC Repair Leeds Ltd t/a QLine IT, Unit 6 Killingbeck Court, Leeds, LS14 6FD

For anything urgent, such as emails going out without a signature or with the wrong one, please phone.

Reporting a problem

It helps if you tell us:

your name, organisation and the email address affected,
what you expected and what happened instead,
roughly when (for an email: when it was sent and to whom),
a screenshot, if you have one.

Common questions

I can't sign in

Only people your organisation has asked us to set up can sign in. Use your work email address. If you use the email code, check junk mail; codes last 10 minutes and work once.

I've changed a signature but it isn't showing

Changes go live once QLine IT approves them (you'll see "Waiting for approval"), and then within about 5 minutes.

Someone has left or joined

Signatures pick up names, job titles and phone numbers from your Microsoft 365 directory, so update them there. To change who may edit signatures, contact us.